Frequently Asked Questions
Everything you need to know about your MADE Hoops order.
How long does shipping take for basketball gear?
Standard shipping typically takes 3-5 business days within the continental United States. Expedited options are available at checkout for those who need their gear before game day.
What is your return policy on performance footwear?
We offer a 30-day return policy for all unworn performance footwear in its original packaging. Please ensure the soles are clean and free of court debris to qualify for a full refund.
Do you offer team or bulk discounts?
Yes, we provide special pricing for school teams, AAU programs, and youth leagues. Please contact our sales department via the 'Team Sales' page for a custom quote.
How do I know what size jersey to order?
Our jerseys follow standard athletic sizing. We recommend checking our detailed size chart, which includes chest and length measurements, to ensure the best fit for on-court performance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Shop Pay and Affirm.
Are your products officially licensed?
All MADE Hoops merchandise is 100% authentic and produced either in-house or through official brand partnerships to ensure the highest quality for athletes.