Returns & Exchanges
At MADE Hoops, we stand behind the quality of our gear and want to ensure you are completely satisfied with your purchase. If your apparel or equipment doesn't meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the unwashed and unworn items with original tags attached into the original shipping mailer or a secure box.
- 3.Attach the Label
Download and print the prepaid return shipping label provided through the portal and securely affix it to the outside of your package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed once the gear arrives at our warehouse.